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Contents
To The Reader
Evaluation Exercises
Introduction:BUSINESS WRTING
UNIT 1:Initial Business Writing Tasks
Lesson 1:Letters,Faxes,and E-Mail
Lesson 2:Content,Tone,and Style
Lesson 3:Arrangements,Thanks,and Appreciation
UNIT 2:Announcements and Updates
Lesson 4:Memos
Lesson 5:Updates
Lesson 6:Cause,Result,and Contrast
UNIT 3:Reports and Proposals
Lesson 7:Fact Reports
Lesson 8:Comparing
Lesson 9:Proposals and Recommendations
APPENDICES
Appendix 1:Letters,Faxes,and E-Mail
Appendix 2:Additional Expressions of Thanks and Appreciation
Appendix 3:Sentences and Paragraphs
Appendix 4:Use and Format of Formal Repots
Glossary
Index
Answer key